Moderation Appeal Procedure

Purpose

The Moderation Appeal Procedure provides a step by step process for members if they disagree with a moderation action. 

Procedure Steps

  1. Discuss in direct messages with the Moderator, and other Moderators, about why the moderation action was taken.
  2. Review applicable policies: Online Code of Conduct, Internal Communication and Moderation 
  3. If you belive that moderator(s) have a pattern of wrongful moderation which targets:
    1. you specifically 
    2. a particular political view within the “Big Tent” of DSA 
    3. persons based on protected class listed in Resolution 33

Then contact the HGO(s) via grievance.mkedsa@gmail.com  to discuss and/or file a formal grievance HGO(s) will follow Procedure: Harassment and Grievances. Consult this procedure for more information about the grievance process

  1. If, after pursuing (1) and (2) you believe that a post of yours was wrongfully moderated, but this moderation was not part of a pattern of targeted wrongful moderation, then you should contact the HGO via grievance.mkedsa@gmail.com and include:
    1. “moderation appeal” in the subject line.
    2.  Information about the post that was moderated
    3. Screenshots of your discussion with the moderators  
    4. Your concerns relative to the policies (see 2) 
  2. HGO(s) will review the moderation decision.
    1. HGO(s) should assess if the situation would be more properly handled as a grievance and take appropriate action if so. 
    2. HGOs can access deleted messages in the deleted messages channel of Discord.  
    3. HGO(s) may reach out to the member if more information is needed
  3. HGO(s) will discuss the reasoning behind the moderation action with the Moderator(s) who made the moderation action. 
  4. HGO(s) will assess the moderation action based on the applicable policies related to community standards 
  5. HGO(s) will inform the members and Moderators of the assessment. They may further pursue any of the following as appropriate:
    1. re-educate member and/or Moderators about MKE DSAs applicable standards and polices
    2. Instruct Moderators to reverse the moderation action
    3. Instruct removal of “strikes” against a member
    4. any other appropriate actions or recommendations